Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before
using the https://tickets.creationent.com/ website (the "Service") operated by Creation
Entertainment ("us", "we", or "our").

Your access to and use of the Service is conditioned upon your acceptance of and compliance
with these Terms. These Terms apply to all visitors, users and others who wish to access or use
the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with
any part of the terms, then you do not have permission to access the Service.

Purchases
If you wish to purchase any ticket, product or service made available through the Service
("Purchase"), you may be asked to supply certain information relevant to your Purchase
including, without limitation, your credit card number, the expiration date of your credit card, your
billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other
payment method(s) in connection with any Purchase; and that (ii) the information you supply to
us is true, correct and complete.

The service may employ the use of third-party services for the purpose of facilitating payment
and the completion of Purchases. By submitting your information, you grant us the right to
provide the information to these third parties subject to our Privacy Policy.

All prices are in U.S. dollars ($). All ticket(s) are emailed to the buyer in a unique barcode PDF
format. All ticket sales are a final sale. Tickets are not refundable nor transferrable.

Each ticket ordered will be charged a non-refundable service fee as follows:
For tickets valued at $125.00 and lower: a $10.50 service fee will be charged per ticket.
For tickets valued at $126.00 and higher: an 8.5% service fee will be charged per ticket.

Convention event tickets, autograph tickets and photo op tickets are non-refundable nor
transferable to another event.

Your purchase of these tickets signifies that you agree to follow the rules stated on the site and
at the convention.

In some cases, which will be announced at the time, if a guest cancels AND you have
SEPARATE autograph and/or photo op tickets or duo/group photo op tickets with that star,
Creation may choose to credit back the photo op and/or autograph ticket amount to patrons`
credit cards OR issue a Credit Voucher, which the patron will receive when they arrive at the
convention with the PDF for the item(s). This Credit Voucher is good to use as value towards
any available autograph or photo op tickets or Creation produced merchandise. If the patron
would prefer a refund, they can send the Credit Voucher to Creation`s main office within one
month of the close of the convention. If it is decided that money will be refunded, please allow
up to 6-8 weeks for Creation to issue the refund, then standard bank or credit card rules apply
for money to be applied to your account. Please note ticket service fees are not refundable.

We reserve the right to refuse or cancel your order at any time for reasons including but not
limited to product or service availability, errors in the description or price of the product or
service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal
transaction is suspected.

Disease and Illness Disclaimer
By using your purchased ticket(s) you recognize that disease and illness, including, but not
limited to, the coronavirus (COVID-19) and the common cold, may be spread through interaction
with other people. Creation Events programs may be attended by many, sometimes numbering
in the hundreds. Social distancing and other measures at these events are very difficult, if not
impossible, to practice and enforce. Therefore, you agree that you will not purchase an event
ticket if you know you have symptoms of COVID-19 or any other communicable disease or
illness, or you have a high risk of contracting or suffering from one, and you certify that you do
not have any reason to believe that you have been exposed to or could be a carrier of any
disease or illness. If you do attend, you agree that you will take all possible steps to protect your
health and the health of others attending the event. You further agree that, by using a ticket and
attending, you thereby waive any claim of liability you might make against Creation
Entertainment, Inc. or its officers, directors, employees and agents as a result of your
contracting disease or illness from attending one of our events, and you agree that you will
indemnify, defend and hold harmless Creation Entertainment, Inc. and its officers, directors,
employees and agents against any loss that any of them may suffer or be obligated to pay as a
result of any claim that may be made against any of them by others, as a result of your
attending the event, including, but not limited to, legal damages, attorney's fees and court costs.
If you are unsure of your status, please consult with your doctor before purchasing an event
ticket. You further agree that should Creation Events in its sole opinion believe that you may

pose a threat to the health of others, it may deny you admission or request that you leave the
event and that you understand and accept all risks that your attendance may encounter.

Sales Taxes Included on Your Invoice
As a result of the Supreme Court Ruling during 2018 affecting online sales taxes (both state and
local taxes), various states are requiring sales tax (both state and local taxes) on ANY online
sales; therefore, you may now start seeing a separate charge on your invoice for this sales tax.
The prices at the conventions will be the same as those online. Visit the National Conference of
State Legislatures website for more information.

Availability, Errors and Inaccuracies
We are constantly updating tickets, product and service offerings on the Service. We may
experience delays in updating information on the Service and in our advertising on other web
sites. The information found on the Service may contain errors or inaccuracies and may not be
complete or current. Products or services may be mispriced, described inaccurately, or
unavailable in the Service and we cannot guarantee the accuracy or completeness of any
information found on the Service.

We therefore reserve the right to change or update information and to correct errors,
inaccuracies, or omissions at any time without prior notice.

Accounts
When you create an account with us, you guarantee that you are above the age of 18 years old,
and that the information you provide us with is accurate, complete, and current at all times.
Inaccurate, incomplete, or obsolete information may result in the immediate termination of your
account on the Service.

You are responsible for maintaining the confidentiality of your account and password, including
but not limited to the restriction of access to your computer and/or account. You agree to accept
responsibility for all activities or actions that occur under your account and/or password, whether
your password is with our Service or a third-party service. You must notify us immediately upon
becoming aware of any breach of security or unauthorized use of your account.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel
orders in our sole discretion.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive
property of Creation Entertainment and its licensors. The Service is protected by copyright,
trademark, and other laws of both the United States and foreign countries. Our trademarks and
trade dress may not be used in connection with any product or service without the prior written
consent of Creation Entertainment.

Links To Other Web Sites
Our Service may contain links to third party web sites or services that are not owned or
controlled by Creation Entertainment

Creation Entertainment has no control over, and assumes no responsibility for the content,
privacy policies, or practices of any third-party web sites or services. We do not warrant the
offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Creation Entertainment shall not be responsible or liable,
directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection
with use of or reliance on any such content, goods or services available on or through any such
third party web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party
web sites or services that you visit.

Termination
We may terminate or suspend your account and bar access to the Service immediately, without
prior notice or liability, under our sole discretion, for any reason whatsoever and without
limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive
termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity
and limitations of liability.

Indemnification
You agree to defend, indemnify and hold harmless Creation Entertainment and its licensee and
licensors, and their employees, contractors, agents, officers and directors, from and against any

and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including
but not limited to attorney's fees), resulting from or arising out of a) your use and access of the
Service, by you or any person using your account and password, or b) a breach of these Terms.

Limitation Of Liability
In no event shall Creation Entertainment, nor its directors, employees, partners, agents,
suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive
damages, including without limitation, loss of profits, data, use, goodwill, or other intangible
losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii)
any conduct or content of any third party on the Service; (iii) any content obtained from the
Service; and (iv) unauthorized access, use or alteration of your transmissions or content,
whether based on warranty, contract, tort (including negligence) or any other legal theory,
whether or not we have been informed of the possibility of such damage, and even if a remedy
set forth herein is found to have failed of its essential purpose.

Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS
AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or
implied, including, but not limited to, implied warranties of merchantability, fitness for a particular
purpose, non-infringement or course of performance.

Creation Entertainment its subsidiaries, affiliates, and its licensors do not warrant that (a) the
Service will function uninterrupted, secure or available at any time or location; (b) any errors or
defects will be corrected; (c) the Service is free of viruses or other harmful components; or (d)
the results of using the Service will meet your requirements.

Exclusions
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation
of liability for consequential or incidental damages, so the limitations above may not apply to
you.

Governing Law
These Terms shall be governed and construed in accordance with the laws of California, United
States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of
those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the
remaining provisions of these Terms will remain in effect. These Terms constitute the entire

agreement between us regarding our Service and supersede and replace any prior agreements
we might have had between us regarding the Service.

Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a
revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect.
What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to
be bound by the revised terms. If you do not agree to the new terms, you are no longer
authorized to use the Service.

Contact Us
If you have any questions about these Terms, please contact us at
[email protected]. Or you can reach us by posted mail at:

Creation Entertainment
500 North Brand Blvd #1270
Glendale, CA 91203